Effective Date: January 2024
Company: Kulcha Quest Limited
Website: https://kulchaquest.com
Email: tours@kulchaquest.com
Contact Page: https://kulchaquest.com/contact/
Kulcha Quest Limited (“Kulcha Quest”, “we”, “our”, “us”) is committed to protecting your personal data in accordance with the Jamaica Data Protection Act, 2020.
For the purposes of the Act, Kulcha Quest Limited acts as the Data Controller of the personal data collected through our tours and website.
We collect only personal data necessary to operate our tour services safely and lawfully.
When you book a tour, we may collect:
Kulcha Quest does not store full card details. Payments are processed through our secure payment provider.
All participants are required to sign a waiver prior to participating in a tour. This may include:
This information is collected strictly for liability management and participant safety.
We may take photographs or videos during tours.
Images will only be used for promotional or marketing purposes where consent has been obtained through our waiver form.
Participants may decline media usage at the time of signing the waiver.
Minors may participate in tours only under adult supervision.
Where personal data of minors is collected, consent must be provided by a parent or legal guardian.
When you visit our website, we may collect:
This information is used to:
Google Analytics may use cookies and collect anonymised usage data in accordance with Google’s privacy practices.
Under the Jamaica Data Protection Act, personal data is processed on the following bases:
Personal data is used solely for:
We do not sell, trade, or monetise personal data.
We may share personal data only where necessary:
We do not engage in third-party marketing transfers.
Kulcha Quest retains personal data only for as long as necessary:
Signed waivers are retained for up to 7 years from the date of the tour.
This aligns with standard civil limitation periods in Jamaica and provides reasonable protection in the event of legal claims.
Financial and billing records are retained for 7 years in accordance with standard tax and financial recordkeeping requirements in Jamaica.
Google Analytics data is retained in accordance with Google’s default retention settings unless otherwise configured.
When retention periods expire, data is securely deleted or anonymised.
We implement appropriate technical and organisational safeguards to protect personal data against:
While no system can guarantee absolute security, reasonable steps are taken to safeguard the data entrusted to us.
You have the right to:
Requests may be submitted to:
📧 tours@kulchaquest.com
🌐 https://kulchaquest.com/contact/
We will respond within the timeframes required by the Jamaica Data Protection Act.
Where third-party service providers (such as Google Analytics) process data outside Jamaica, we ensure that appropriate safeguards are in place consistent with the Jamaica Data Protection Act.
This Privacy Policy may be updated periodically. The most current version will always be available on our website with the effective date clearly indicated.
